About the Role
Dive with us in developing state of the art Chatbots that take care of our user and enhance the user experience. As our Senior Data Scientist for the Consumer Platform group, you will get the opportunity to work with a team devoted to building impactful Machine learning systems, and lead the data science architecture on some of the first smart chatbots at Gojek. You will have ample opportunity to flex your creativity and problem solving skills, getting us even closer to a perfect record in Customer care.
About the Team
The Consumer Platform group is spread out across Singapore, India, and Indonesia. The group takes care of providing scalable solutions for a wide range of products at Gojek. Within this group, the CareTech team focuses on developing solutions that improve solution time for any user queries. We’re a family of 10 data folk who field analytical, decision science, and data science related issues for our consumers, and work to understand their behavior, trends, and preferences on our app. Currently, our team has been keeping busy not only building chatbot and NLP classifiers, but are also in the works to personalize our app, providing more catered suggestions to our users through leveraging on data science and machine learning.
While our team is based all over the region, we are mutually concerned about ensuring our users have an exceptional experience every time they utilize our app, and have any technical issue or query answered efficiently. When we aren’t busy working, you could probably find us bonding over our shared love of mobile games, and trying to keep ourselves healthy and happy as we prioritize a healthy work-life balance working from home.