About the Role
A great opportunity awaits our Telesales Manager-Retail who will act as a leader within our Telesales function, overseeing the Telesales daily operations. Together with the Head of Telesales & Inside Sales, you’ll work to acquire the retail merchants, influencing Telesales team leaders and Telesales agents in order to introduce Moka as a premium POS in Indonesia. Your efforts will directly bolster MSME digitalization and help MSME grow their business with Gojek ecosystem. One of the biggest challenges we had to face is to convince retail merchants about the value of online POS and help them to go online. We are working on several projects now, including one about acquiring retail merchants and help them grow their business by using Moka.
About the Team
Our Telesales team has more than 30 agents and is still growing. Our main responsibility is to introduce Moka as a premium POS and help acquire merchants all over Indonesia. One of the biggest challenges we had to face is rejection. We eventually resolved it by feature education and continuous script development.
Off-hours, you’d probably find us singing somewhere or traveling. We’re made up of futsal enthusiasts as well. Once COVID subsides, we’re excited to play futsal or traveling together again.