About the Role
As our KYC Analyst, you’ll be an instrumental player in the Verifications team at Gojek that oversees the implementation of robust Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) in compliance to stipulated regulations. You will get to come up with ways to improve the business from a data perspective, as well as gather information based on trends, heat maps, and provide forecasts - collectively affecting Gojek's business decisions moving forward. The greater KYC, Product, and Compliance teams will be your companions during this ride. You will have ample opportunity to flex your project management skills, helping to design a seamless and efficient KYC process for the company.
About the Team
Our Verifications team, a subsidiary of the Service Excellence Team, consists of five subsidiary teams (Drivers, Merchants, Customer, Project, and QC) based in Jakarta. Working alongside the Product, Legal, and Compliance Team, we are predominantly concerned with adhering to the robust EDD and CDD while providing excellent service and SLA to our customers.
We are a tight-knit group made up of free thinkers, sports enthusiasts, and wannabe bakers. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!