About the Role
As our Growth Ops Lead for our Financial Services platform, you'll take the wheel in strategizing, planning, and executing programs focused on improving acquisition, activation, retention, and loyalty for our products within the financial stream. Starting with customer experience, you'll delve into writing CRM briefs, designing campaign frameworks, and reviewing marketing analytics to encourage our users to experience our product's offerings and core values as seamlessly and enjoyably as possible. You will have ample opportunity to manage multiple campaigns for this team, enhancing our financial services and getting us even closer to ensuring financial inclusion for all Indonesians.
About the Team
The Financial Services stream at Gojek is passionate about empowering our users with the tools to be financially responsible. The Financial Services Growth team is a small team of 6 members based in Jakarta, Indonesia. We are at the center of the stream's go-to-market and strategy decisions, where we work to direct each product towards the right solutions by tackling issues through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, marketing, statistical testing, and product management - that sweet spot is where we're at.
We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing. We believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, we'd love to have you join our family.