About the Role
They say no man is an island, and this holds true here at Gojek. As our Gopay Risk Management - Money Back Guarantee, you’ll be part of the Gopay Risk Management team that directly impacts Gojek’s partners. Your main objective will be to work with the operations team in building the SOP for closing the claims and disputes. The Risk Management team will be your companions during this ride. Best yet, you’ll have the opportunity to flex your analytics and management skills, getting us even closer to our ultimate goals providing the best form of protection for our customers.
About the Team
Our Gopay Risk Management team, a subsidiary of the risk management team, consists of 10 people based in Jakarta . Working alongside the Risk Management teams, we are mutually concerned with protection our partners and customers. The gist of our role is to oversee the providing the best protection for our partners within Gojek, including Drivers, Merchants & Customer. For instance, should you have a question about Gopay Risk Management Money Back guarantee we are your people!
We are a tight-knit group made up of avid readers, amateur gamers, coffee connoisseurs and (guilty🙈) reality show watchers. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!