About the Role
As our Business Intelligence Analyst, you’ll be an instrumental player in the GoFood team based in Bengaluru. Collaborating with the Business and Product teams, you’ll focus your efforts on supporting the analytics and data products (automated dashboards, reports, alerts, and simulation tools) which aim to create business impact at scale. Specifically, you’ll conduct general analysis on each new feature/product, dive deep into understanding user behavior insights to make sound business decisions, and provide data visualizations to track GoFood’s overall performances. Your efforts will aid GoFood at a level of detail that enables our stakeholders to identify and address critical issues and align deliverables according to the team’s priorities and requirements.
About the Team
Our GoFood Data squad is a family of around 20 GoTroops based in India and Indonesia. Together, we run Southeast Asia’s fastest-growing food delivery service. As nasi goreng is to the people of Indonesia, we are to Gojek: providing the nourishment to sustain our business from the inside out.
The gist of our role is to oversee all things data for GoFood, acting as a thought partner for our Business and Product teams to make well-analyzed, data-backed business decisions to ultimately fuel GoFood’s innovations and evolutions. Through the use of our data products (automated dashboards, reports, alerts, and simulation tools), we dive deep into data surrounding user experience, adoption rates, and in-app behavior, conducting experiments to better understand what makes our users and products gel.
So far, our team has created a massive impact across various user journeys - from search, recommendations, the discovery of merchants, to food preparation time, just to name a few. We’re currently hard at work with our Product Managers to construct new machine learning solutions for projects surrounding the reduction of wait times to the expansion of food variety.
All that said, don’t be fooled by our hard work; we know how to play hard, too😉. Contrary to popular belief, our team actually enjoys each other’s company. When we aren’t busy analyzing user trends or conducting experiments, you’ll find us ordering some delicious meals on GoFood (what can we say... we're loyal), battling it out in a game of Among Us, or trying to survive an intense workout session together.